Operational Resilience and how to get it.

Operational resilience has become a critical cornerstone for businesses across all sectors. As organisations increasingly rely on complex technological ecosystems, maintaining robust, adaptable, and secure operations has never been more paramount.

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The Art and Science of the Customer Experience.

Customer experience (CX) has emerged as a critical differentiator. More than offering a great product or competitive pricing is required; how customers feel about their interactions with your brand can make or break your success. By understanding and implementing these principles, businesses can cultivate long-lasting customer relationships and drive loyalty and growth. Whether in retail, hospitality, or technology, mastering the art and science of the customer experience is essential for staying ahead in today’s competitive market.

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Navigating the Complex Landscape of Technology Decision-Making with Senior Executives

At the heart of every successful technology initiative lies its alignment with core business objectives. I’ve learned that framing technology decisions within the context of broader organisational goals is not just beneficial; it’s essential. For instance, when proposing a new cloud infrastructure, the conversation should revolve around how it will enhance market share, improve customer satisfaction, or drive revenue growth rather than delving into technical specifications.

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The Power of User Feedback in Shaping Technology

Where innovation and disruption are the norm, the importance of user feedback cannot be overstated. As we navigate the complex landscape of user behaviour and preferences, it becomes increasingly clear that the key to success lies not only in the brilliance of our technological solutions but also in our ability to listen, understand, and respond to the voices of our users. This chapter delves into the critical role of user feedback in shaping technology, exploring its multifaceted benefits and the strategies for effectively harnessing its power to drive continuous improvement and user satisfaction.

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The Pitfalls to look out for when deploying SAP and ERP.

Deploying an ERP system like SAP can revolutionise an organisation, streamlining operations and enhancing productivity. However, these implementations have significant challenges that can derail the project if not properly managed. Here, we explore common pitfalls in SAP and ERP deployments and provide detailed strategies to mitigate these risks, ensuring a successful implementation.

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What does OpenAI’s memory feature really mean?

The memory feature in ChatGPT represents a significant technical advancement over previous iterations. By persisting context across sessions, ChatGPT can tailor its responses based on accumulated knowledge about the user’s preferences, past queries, and provided information. For example, if a user tells ChatGPT they prefer vegan restaurants, this preference can

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Project Management

Did you know effective project management practices can boost project success rates by up to 30%? It’s vital for delivering projects on time, within budget, and to the stakeholders’ satisfaction. In the fast-paced business world of the United Kingdom, gaining project management skills is crucial. Evaluating defined components of the

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Portfolio Management

Did you know efficient project management can boost an organisation’s value by 23%? It also increases efficiency by 18%. These numbers show how crucial portfolio management is for success and long-term value. This article will cover expert strategies for better project management. We’ll show how to increase value and efficiency

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Program Management

Did you know good project management can dramatically improve an organisation’s success rate? Recent studies show companies with strong project management complete 89% of their projects successfully. In comparison, those without it only succeed 36% of the time. This big difference shows how vital project management is for reaching organisational

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Organisational Change Management and Business Relationships

Did you know that 70% of organizational change initiatives fail to meet their objectives? Effective project management, change management, and stakeholder relationships are key for success. Without understanding and integrating these elements, organizations might face resistance and failure. Managing change correctly is vital for achieving goals. In this article, we

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Quality and Process Improvement

Did you know adopting quality and process improvement methods boosts project management? Using strategies like Six Sigma, Lean, and Total Quality Management can enhance your projects. This approach leads to greater success. The Importance of Quality and Performance Improvement Quality and performance improvement are key in project management. They help

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Specialised Project Management

Did you know 70% of projects don’t reach their goals because of weak management? It’s true that a single method won’t work for every project. Different industries need special plans to tackle unique challenges and get the best results. Specialised project management is key. It uses strategies made for your

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Agile Project Management Methodologies

Agile project management methodologies can make projects up to 20% more efficient. They are perfect for any team, big or small. By using Agile, you get custom strategies to handle challenges and get great outcomes. In our quick-moving business world, change happens all the time. Diversity matters a lot too.

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Cost Estimation and Forecasting

Did you know inaccurate cost estimation can lead to project failure? Recent studies show about 70% of projects go over budget. This results in delays and financial issues. It shows how vital cost estimation and forecasting are in managing projects successfully. For a project to succeed, you need good planning

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Risk Management

Did you know many projects fail worldwide due to poor risk management? Studies show that up to 70% of projects go over budget, are delayed, or don’t meet their goals because risks were not managed well. Project management always involves uncertainty. It’s vital to have a solid risk management plan.

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Schedule Management

Did you know 84% of project failures are due to poor schedule management? This fact shows how crucial good planning is. By using smart schedule management, you can take charge of your projects. This ensures they run smoothly from start to finish. This piece will look at why schedule management

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Requirements Elicitation and Business Analysis

Did you know that not getting the project requirements right is a big reason why projects fail? It accounts for an estimated 71% of IT project problems. This either delays the projects or worse, cancels them. In today’s competitive world, managing a project well means understanding and collecting the right

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Principles of Project Management

In the UK, a shocking 70% of projects don’t hit their goals. This fact shows how much we need good project management. In our fast and complex business world, managing projects well is vital. It helps ensure projects finish on time, stay within budget, and satisfy those involved. If you

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Project Management Methodologies: A Comprehensive Guide to Choosing the Right Approach for Your Team and Project

Effective project management is crucial for successful outcomes. However, with many project management methodologies available, each with its own principles, practices, and tools, it can be challenging to determine which approach best suits your team and project. To help navigate the decision-making process, it is essential first to understand your project’s specific goals, constraints, and requirements.

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Navigating organisational change by utilising marketings 15 Ps to strengthen and drive successful outcomes.

Most proponents of business change management know that change is a constant in business, but effectively managing organisational transformation is a complex task. John Kotter is a leading expert on leadership and change and has identified eight common errors that impede successful change efforts. One of the most common issues surrounding change is communication, and by applying the detailed marketing principles of the 15 Ps (product, price, place, promotion, people, process, physical evidence, packaging, positioning, partners, public relations, politics, performance, provision, and passion), change leaders can meticulously address these errors to guide their organisations towards sustainable success.

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Leading Successful Change: The Eight Errors to Avoid.

Change is an inevitable part of business, but successfully navigating organisational transformations can be daunting. According to John Kotter, a renowned expert on leadership and change, eight common errors can derail even the most well-intentioned change efforts. These errors include failing to establish a sense of urgency, underestimating the power of vision, and not communicating the change vision effectively to employees.

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The Fundamental Differences between Product and Project Management.

“Product management” and “project management” are often used interchangeably. However, while these two disciplines share some similarities, they are fundamentally different in their focus, scope, and responsibilities. Let’s delve into the critical distinctions between product and project management to better understand each role. Product management is focused on a product’s

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The Generative AI Copyright Disclosure Act: Fostering Transparency, Compliance, and Ethical AI Practices

The rapid advancement of artificial intelligence (AI) has created a complex interplay between creativity, innovation, and copyright law. In this context, Representative Adam Schiff, a key figure in the field, introduced the Generative AI Copyright Disclosure Act. This groundbreaking legislation aims to address the growing concerns surrounding the use of copyrighted material in AI training datasets, and it underscores the importance of transparency and accountability in the AI sector.

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(10) – The Top 20 Best Practices for Implementing Effective Monitoring and Reporting in Technology Deployment

Implementing a robust monitoring and reporting structure is crucial for the success of any technology deployment. This is especially true for large organisations, where the complexity and scale of operations can pose significant challenges. In this blog post, we’ll explore 20 best practices that can help you establish an effective and efficient monitoring and reporting process, ensuring that your technology deployment stays on track and delivers the desired outcomes.

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(9) – Navigating the Pitfalls of Technology Project Delivery: Designing an Action Plan for Success

Anyone diving into the world of technology project management is likely filled with enthusiasm and ambition. However, the path to successful project delivery is often fraught with challenges and potential pitfalls. In this article, we’ll explore the common areas where technology projects often go wrong and provide you with a roadmap for designing an effective action plan that can help you navigate these challenges with confidence.

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(8) – Unlocking Business Opportunities: Strategies for Identifying and Managing Risks

Identifying new opportunities is crucial for growth and success. However, with every opportunity comes potential risks that need to be managed effectively. This article explores various strategies for identifying new business opportunities while also highlighting techniques for risk identification and management. One key strategy for unlocking business opportunities is to conduct thorough market research to identify gaps in the market that your company can fill. Additionally, networking and building relationships within your industry can lead to new opportunities for collaboration or expansion. When it comes to managing risks, it is important to conduct a thorough risk assessment and develop a comprehensive risk management plan to address any potential challenges that may arise.

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(7) – Identifying Relevant Issues within a Technology Project and Aligning Fixes to Stakeholder Objectives.

In the dynamic realm of technology projects, navigating through challenges to meet stakeholder objectives is akin to solving a complex puzzle with high stakes. By establishing clear communication channels and regularly engaging with stakeholders, project managers can stay informed about potential issues and work proactively to address them. Additionally, conducting thorough risk assessments and regularly monitoring project progress can help identify issues before they escalate.

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(6) – Building a Stakeholder Engagement Strategy: A Comprehensive Guide

Stakeholder engagement is a critical component of project success, as it ensures that all relevant parties are involved and invested in the project’s outcomes. Building a stakeholder engagement strategy involves several key steps, including stakeholder identification, determining interest and influence levels, developing a communication strategy, and formalising a stakeholder engagement plan. Each of these steps is key and important, and some of them are repeated from earlier posts. All of the steps provide enough detail to provide guidance on how to effectively engage stakeholders throughout the project lifecycle.

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(4) – Defining Levels of Engagement within a Programme/Project

Creating levels of engagement in any project, particularly those involving technology delivery, is akin to building a bridge between the project’s core objectives and the stakeholders’ expectations. This engagement ensures that the technology not only serves its intended purpose but also enriches the experience of those who interact with it. Understanding the nuances of creating, delivering, and maintaining this engagement is crucial for the success of a programme or project. It requires a deep understanding of the needs and desires of the stakeholders, as well as the ability to adapt and evolve the technology to meet those needs. By fostering a sense of ownership and involvement among stakeholders, project managers can ensure that the technology is used to its full potential and has a lasting impact. Ultimately, the success of a project hinges on the level of engagement created and sustained throughout its lifecycle.

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(3) – Prioritising Stakeholders: A Keystone of the Evangelize Performance Framework

Understanding and managing stakeholders is more than a balancing act; it’s a strategic imperative. Stakeholder prioritisation emerges as a critical methodology in this scenario, guiding organisations to recognise and align with the needs and influences of various stakeholder groups. This practice is not merely about hierarchy; it’s about strategy, sustainability, and, crucially, the integrity of corporate operations. There are significant benefits to be realised by performing stakeholder prioritisation well, with a specific focus on its integration within the organisation’s project and programme frameworks.

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(2) – The Critical Role of Segmenting Stakeholder Categories into Subcategories within the Evangelize Performance Framework

Identifying stakeholders is a crucial aspect of corporate governance that involves recognising and understanding the individuals, groups, and organisations that have an interest in or influence on a company’s activities. Within the context of the Evangelize Performance Framework, segmenting stakeholder categories into subcategories based on daily management criteria plays a vital role in ensuring transparent, responsible, and strategic business management.

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(1) – Introduction: The Critical Role of Stakeholder Identification in the Evangelize Performance Framework

Identifying stakeholders is a fundamental aspect of corporate governance that involves recognising and understanding the individuals, groups, and organisations that have an interest in or influence on a company’s activities. Within the context of the Evangelize Performance Framework, stakeholder identification plays a pivotal role in ensuring transparent, responsible, and strategic business management. By accurately identifying and engaging with key stakeholders, companies can align their objectives with the needs and expectations of their stakeholders, leading to improved performance and long-term success.

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Ageism in the technological workspace

Confronting Ageism in the Technological Workspace

After seeing a post on LinkedIn last week, I started to look into ageism in the workplace. I found it can significantly impact experienced professionals and their ability to thrive in the digital workspace. There is no shocker there, but the tech sector, known for its innovation and cutting-edge advancements, should be where talent is valued regardless of age. However, age bias in the digital workspace persists, and it has led to a lack of age inclusivity and diversity within the technology industry.

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The Future of Project Management: Embracing AI and Adapting Professional Development

The rapid advancement of artificial intelligence (AI) is transforming various industries, and project management is no exception. As AI becomes more prevalent in this field, it is crucial to examine its impact on project execution, decision-making, and professional development. This article explores how AI is revolutionising project management. It discusses the need for adaptations in project management courses and the potential for AI to become a highly advanced professional tool that non-project managers can rely on to build and run projects.

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Deploying Ai within your organisation – First Steps

Integrating artificial intelligence (AI) into business operations has emerged as an opportunity that can unlock new levels of efficiency, insights, and capabilities. AI can automate repetitive tasks, analyse large datasets for patterns and trends, and even make predictions based on historical data. By incorporating AI into their operations, businesses can streamline processes, make more informed decisions, and drive growth and innovation.

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AI is creating a malaise in technological decision making.

In an era where technology evolves at breakneck speed, AI isn’t just a tool; it’s a strategic ally in navigating the complex landscape of technology infrastructure, products, and services. To effectively leverage AI in decision-making, organisations must prioritise data quality and accuracy to ensure that the insights generated are reliable. Additionally, investing in training and upskilling employees to understand and interpret AI outputs can maximise the value derived from these technologies. By integrating AI into decision-making processes, businesses can gain a competitive edge and drive innovation in an increasingly digitised world.

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Why the Outcome is a service that cannot be ignored

Delivering successful technology projects to clients is challenging, with research indicating that up to 75% of such engagements fail to fully achieve desired outcomes. This can be due to unclear objectives, changing requirements midway through, poor communication, etc. The results are dissatisfied clients, damaged reputations, and wasted resources.

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Revolutionise your strategy with business model innovation.

It has become more crucial than ever for companies to adapt and continually evolve their strategies. The days of relying on a static business model are long gone. To stay relevant and competitive, businesses need to embrace the concept of business model innovation. This revolutionary approach can completely transform an organisation’s strategy, enabling it to thrive in the face of increasing competition and disruption.  Business model innovation can revolutionise your strategy, leading to long-term success and growth.

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Technology Transformation: (7) – Implementation Planning

Implementing a large-scale infrastructure transformation requires meticulous planning and seamless integration of systems. Without a well-defined implementation plan, businesses risk encountering hurdles and setbacks that can delay or undermine the success of their projects.

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Technology Transformation: (6) – Post-Transformation Review and Optimisation

In today’s business landscape, organisations must continuously evaluate, improve, and optimise their business processes to maintain operational efficiency and stay competitive. This is especially important after an infrastructure transformation project has been implemented. The post-implementation phase offers an opportunity to compare pre- and post-transformation metrics to evaluate whether the project objectives have been met.

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Technology Transformation: (5) – Development of Scope and Roadmap

Infrastructure transformation is a critical process for businesses looking to stay competitive in today’s rapidly changing digital landscape. To effectively plan and manage this transformation, organizations need a comprehensive roadmap that outlines the scope of the project, identifies potential risks, and sets key performance indicators (KPIs). By conducting thorough assessments and strategically mapping out the project milestones, businesses can ensure successful implementation and achieve their goals.

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Technology Transformation: (4) – Risk Management

Risk management plays a vital role in infrastructure transformation projects in the UK, as it enables organisations to navigate the complexities of operational resiliency and compliance. By identifying, evaluating, and prioritising risks, organisations can minimise their potential impact on their projects. This comprehensive process involves analysing technical, operational, financial, and compliance aspects to surface potential risks. Specialised software can assist in managing and monitoring risks throughout the transformation process.

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Technology Transformation: (3) – Defining Business and Technical Requirements

Infrastructure transformation projects require a clear understanding of both business and technical requirements. The success of such endeavours relies on accurately defining the needs and goals of the organisation. Business requirements determine the “what” of the project, outlining the desired outcomes and aligning them with the strategic objectives. On the other hand, technical requirements specify the “how” of the project, detailing the specific architectural and interface specifications.

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Technology Transformation: (2) Initial Assessment and Discovery

The initial assessment and discovery phase plays a vital role in setting the stage for success. Through a series of meticulous initial audits and financial analyses, organisations gain valuable insights into the current state of their infrastructure. These audits assess various aspects, including the infrastructure’s robustness, security adherence, and potential vulnerabilities.

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Technology Transformation: (1) – Stakeholder Engagement and Communication

Infrastructure transformation projects require effective stakeholder engagement and clear communication for success. The success of these projects relies on understanding the needs, interests, and influence of stakeholders. It is crucial to establish a communication plan that ensures project objectives are understood and stakeholders are informed about project developments and challenges.

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AI and Storage Challenges for 2024: Insights

In 2024, storage vendors will face several challenges related to artificial intelligence (AI) workloads, including data volume, performance, scalability, and security. The volume of data generated by IoT devices, social media, and other digital sources presents a significant challenge regarding storage capacity and processing speed. AI applications require real-time processing and low-latency solutions, which storage solutions must provide. Additionally, the scalability of storage systems will become crucial as AI workloads continue to grow exponentially. Storage vendors must develop solutions that can seamlessly handle the increasing data demands without compromising performance.

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Empowering The Augmented Connected Workforce

The augmented connected workforce is the next step in this evolution and is revolutionising productivity and collaboration for forward-thinking businesses in the UK. With workforce augmentation, connected workforce solutions, and digital transformation in the workforce, the Augmented Connected Workforce is enhancing the capabilities of the workforce through technology-driven approaches and

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Democratized Generative AI

Exploring the Impact of Democratised Generative AI

Access to advanced AI tools, once the bastion of technologically elite institutions, has now permeated various spheres, catalysing a surge of ingenuity in content creation and beyond. The utilisation of such potent technology is no longer confined to corridors of considerable capital; it reaches into the hands of entrepreneurs, educators, and visionaries. This paradigm shift carries with it significant ramifications for users, technology developers, governance structures, and indeed, every facet of the business ecosystem.

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AI and Sheep Farming: Revolutionising Care

The world of agriculture is constantly evolving, and with the rise of artificial intelligence (AI), sheep farming is no exception. AI technology is revolutionising herd management and improving animal welfare on sheep farms worldwide. With the ability to monitor and collect data on sheep health, behaviour, and productivity, AI is paving the way for smarter and more efficient farming practices.

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The Era of AI: How It’s Shaping Our Future

Artificial intelligence (AI) has emerged as a beacon of innovation, experiencing unprecedented growth and captivating interest across the globe. With adoption rates surging to 2.5 times higher than in 2017, it’s evident that AI is no longer the future—it’s very much the present. Today, approximately 50% of organisations have embraced AI for at least one of their business functions, marking a significant milestone in their commercial journey.

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Weaving AI into Your Business Fabric: How to Do It and What to Look for to Stay Ahead in the Digital Age.

Incorporating artificial intelligence (AI) into your organisation’s operations is no longer just a luxury; it’s a necessity. AI has the potential to transform the way businesses operate, enabling them to make data-driven decisions, automate processes, and enhance customer experiences. By weaving AI into the very fabric of your business, you can unlock new opportunities for growth and innovation, staying ahead of the competition in an increasingly digital world.

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Keys to Successful AI Deployment: Essential Controls and Strategies

Artificial intelligence (AI) has become one of the most transformative technologies of our time, potentially revolutionising industries and improving countless aspects of our lives. From virtual assistants and self-driving cars to personalised recommendations and advanced medical diagnostics, AI has already started reshaping the way we interact with technology.

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Educate the Business and the Business will Educate you.

Equipping employees with the knowledge and skills to embrace and utilise technology effectively is essential for businesses to stay competitive and thrive. From user-friendly technology and comprehensive training to digital literacy and accessibility, organisations must empower their workforce with user-centric technology to create a culture of tech-savvy users.

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optimizing customer experience through technology

Revolutionising Business: Optimising Customer Experience through Technology

Customer experience technology refers to the digital tools and solutions that facilitate and enhance interactions between businesses and their customers. These technologies, such as AI-powered chatbots and CRM systems, help businesses deliver personalised, seamless, and efficient customer experiences. Refining customer experiences is crucial for businesses to exceed customer expectations, improve

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leveraging data for strategic decision-making

Mastering the Art of Leveraging Data for Strategic Decision-Making

In today’s highly competitive business landscape, strategic decision-making is crucial for success. Organizations that can effectively leverage data in their decision-making processes gain a significant competitive advantage. By harnessing the power of data, organizations can make informed choices that drive growth, ensure sustainability, and mitigate risks. In this section, we

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Integrating cutting-edge Edge Technologies

The Art of Integrating Cutting-Edge Technologies into your Organisation

Businesses are embracing cutting-edge technologies to streamline operations, enhance customer experiences, and stay competitive in the digital age. Technologies such as artificial intelligence (AI), machine learning (ML), the Internet of Things (IoT), and blockchain are revolutionising the business landscape by driving innovation, improving efficiency, and enabling data-driven decision-making. Integrating these advanced technologies requires a strategic approach and careful planning to ensure successful implementation and the realisation of their full potential.

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Business Relationship Management via Technology Transformation

Unlocking Business Relationship Management via Technology Transformation

Businesses face an unprecedented need for digital transformation. Digital transformation is a fundamental shift in how businesses leverage digital technologies to enhance their operations, create new value propositions, and deliver exceptional experiences to customers and stakeholders. It encompasses a wide range of technologies, including cloud computing, big data analytics, artificial

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innovation and agility in digital strategies

Unlock Innovation and Agility in Digital Strategies Today

Digital transformation has become essential for growth and success. It involves integrating digital technologies into all aspects of an organisation to streamline operations, improve efficiency, and stay ahead of the competition. Digital transformation allows businesses to automate processes, collect real-time data for decision-making, and create new products and services through

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Digital Transformation is Reshaping Businesses

How Digital Transformation is Reshaping Businesses

Digital transformation is integrating digital technology into all business areas, fundamentally changing how businesses operate and deliver value to customers. It is a cultural change that requires organisations to challenge the status quo, experiment, and embrace failure. The COVID-19 pandemic has accelerated the need for digital transformation, pushing businesses to

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Heightening Business Relationship Management within a Digital Transformation

Welcome to this article on heightening business relationship management within a digital transformation. In today’s digital age, enterprises are facing unprecedented challenges and opportunities. As your business embraces digital transformation, effective relationship management is crucial for success. By understanding the impact of digital transformation on business relationships and adopting best practices, you can elevate your enterprise to new heights.

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Unlocking Business Model Innovation within Digital Transformation

Digital transformation has become a top priority for companies seeking to stay ahead of the game. By harnessing the power of digital technologies, businesses can revolutionise their strategies and gain a competitive edge in the market. In this article, we will explore the concept of business model innovation within the

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The Challenges for Businesses in 2024

As 2023 draws to a close, forward-thinking organisations are shifting their focus to the opportunities and challenges of 2024. After a year of economic uncertainty, what lessons can be carried forward, and what proactive steps can business leaders take to ensure they have the skills and talent needed to thrive? In the face of economic uncertainty, organisations have learned the importance of adaptability and resilience. These lessons can be carried forward into 2024, when business leaders can proactively invest in upskilling and reskilling their workforce. By identifying emerging trends and technological advancements, leaders can ensure they have the right skills and talent to navigate the challenges and seize the opportunities that lie ahead. This commitment to building a future-ready workforce will empower employees and position organisations for success in an ever-evolving business landscape.

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How Digital Transformation will Reshape Businesses in 2024

Digital transformation has transcended just a trend. It’s now an imperative strategy for any business aiming to thrive in an increasingly digital world. This transformation isn’t merely about adopting new technology but redefining business models and processes to leverage digital innovations for growth, efficiency, and enhanced customer experiences. Businesses that fail to embrace digital transformation risk becoming obsolete and losing their competitive edge. In 2024, successful businesses will be those that have fully integrated digital technology into their core operations. From AI-powered customer service chatbots to data analytics-driven decision-making processes, businesses will rely heavily on digital tools to drive efficiency and productivity. Moreover, the ability to adapt quickly to emerging technologies and market trends will be crucial for staying ahead of the competition.

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Connected the Disconnected

The Complex World of Project Management Methodologies and which one to choose.

There are various project management methodologies to choose from, such as Agile, Waterfall, and Scrum, each with its own unique approach and set of guidelines. The selection of the most suitable methodology depends on factors like the project’s scope, requirements, and team dynamics. Implementing a well-defined methodology not only ensures efficient project execution but also enhances collaboration and communication among team members. By following a specific project management methodology, teams can establish a clear framework for tasks and responsibilities, which helps streamline the project workflow. Agile, for example, is ideal for projects with evolving requirements, as it allows for flexibility and continuous improvement. On the other hand, Waterfall is better suited for projects with well-defined and stable requirements, where tasks are completed sequentially. Scrum, with its emphasis on short sprints and regular team meetings, promotes effective communication and adaptability. Ultimately, selecting the right methodology fosters a cohesive work environment and increases the likelihood of project success.

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Introduction to SAFe: The Leading Framework for Business Agility

The Scaled Agile Framework (SAFe) has emerged as the most widely used approach for achieving business agility at scale. Since its introduction in 2011, SAFe has continuously evolved to support enterprises in rapidly responding to market changes and opportunities in the digital age. SAFe provides a comprehensive set of guidelines and practises that enable organisations to align their teams, coordinate their work, and continuously deliver customer value. By embracing SAFe, companies can improve collaboration, increase transparency, and optimise resource utilisation, ultimately fostering innovation and driving growth. With its proven track record and global adoption, SAFe has become the go-to framework for businesses looking to navigate the complexities of the modern marketplace and stay ahead of the competition.

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Navigating Competitive Landscapes: A Comprehensive Guide to Competitive Analysis

Thoroughly understanding the competitive landscape is crucial for an organisation’s survival and growth. Competitive analysis serves as a vital strategic tool, enabling companies to systematically evaluate their rivals and use those insights to inform planning and decision-making. This process is essential for identifying potential opportunities for differentiation as well as pinpointing areas needing performance improvement or strategic realignment. By conducting a comprehensive competitive analysis, organisations can gain valuable insights into their competitors’ strengths, weaknesses, and market positioning. This knowledge allows them to identify gaps in the market that can be exploited and create strategies to outperform their rivals. Additionally, a thorough understanding of the competitive landscape helps businesses anticipate potential threats and adapt their strategies accordingly, ensuring their long-term success in an ever-evolving business environment. Ultimately, competitive analysis empowers organisations to make informed decisions and stay ahead of the competition.

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Revamping Vendor Management: A Strategic Approach

Third-party vendors provide vital goods, services, and expertise that organisations rely on. With average companies dedicating over a third of their expenses to external vendors, it is transparent that vendor relationships need to be strategically managed. However, many organisations still take an ad hoc, reactive approach to vendor management. This leads to inflated costs, performance issues, and elevated risks. Organisations must rejuvenate vendor management into a proactive, centralised strategic function to gain competitive advantage and operational excellence. By implementing a proactive vendor management approach, organisations can reduce costs, improve performance, and mitigate risks.

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Understanding Gartner’s Hype Cycle: 

From innovation to productivity Gartner’s Hype Cycle is a branded graphical framework for understanding and tracking specific technologies’ maturity, adoption, and social application. Proposed in 1995 by research and advisory firm Gartner, it has become one of the most well-known models used to characterise the typical progression of emerging technologies from conception to mainstream adoption. The Hype Cycle seeks to provide a snapshot of the relative maturity and adoption trajectory of innovations in the software, computing, and communications domains. The Hype Cycle consists of five key phases: the Innovation Trigger, the Peak of Inflated Expectations, the Trough of Disillusionment, the Slope of Enlightenment, and the Plateau of Productivity.

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Crafting Client-Centric Products From Within Internal IT

By redirecting resources and budgets towards developing innovative client solutions, companies can not only enhance their internal processes but also create products or services that directly address the needs and desires of their customers. This transformation from traditional IT expenses to revenue-generating solutions requires a strategic approach that harnesses the power of technology to deliver exceptional value to clients. As companies embark on this alchemical journey, they have the opportunity to improve their bottom line, establish themselves as industry leaders, and build long-lasting customer relationships.

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Aligning IT with Business Strategy: A Guide for CIOs

Aligning IT investments with the overall business strategy is crucial. Chief Information Officers (CIOs) often grapple with the challenge of demonstrating the tangible value of IT in a world where technology underpins every aspect of business. But how can they convincingly illustrate IT’s contribution beyond the general ledger and operational data? One approach is for CIOs to focus on how IT can directly support and enhance the overall business strategy.

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The Integration of Technology and Design in Modern Interiors

Interior design has come a long way from simple furniture arrangement and decoration. Today, technology transforms living spaces into responsive, functional, and intelligent environments. In this blog, we will explore the evolution of interior technology and its symbiotic relationship with design. Advancements in technology have allowed for the seamless integration of smart devices and automated systems into modern interiors. The possibilities are endless, from voice-controlled lighting and temperature systems to interactive mirrors that display weather updates and personal calendars.

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Human Capital in the Digital Era: Preparing for a Sustainable Future

technological change is faster than ever before, dramatically impacting the job landscape and the skills required to succeed. As a result, individuals and organisations must adapt to these shifts by investing in human capital development. This means providing opportunities for ongoing learning and upskilling to ensure employees have the necessary skills and knowledge to thrive in a digital era. By doing so, we can prepare for a sustainable future where individuals are equipped with the tools they need to navigate the digital landscape and organisations can harness the full potential of technology for growth and innovation.

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Crafting a Winning IT Strategy: A Step-by-Step Guide

An effective IT strategy is crucial for aligning technology capabilities with business goals. However, often, IT strategies fail to deliver desired outcomes due to a lack of planning, execution, and adaptation. To craft a winning IT strategy, it is essential to thoroughly analyse the organisation’s current technology infrastructure and business processes.

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Transforming IT Finance: Beyond Spreadsheets and into the Future

Managing budgets and forecasting expenses has traditionally been a spreadsheet-driven ordeal. Finance leaders grapple with the manual, error-prone process of gathering data from disparate systems, creating complex sheets laden with macros, and embarking on a journey that often takes months. However, this age-old method has its limitations, and in today’s dynamic landscape, it’s essential to break free from the shackles of spreadsheet-driven budgeting. Let’s explore how IT finance leaders and CIOs can revolutionise their approach to analysing spend, optimising costs, and enhancing agility.

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Why Experience Isn’t Always the Best Teacher.

The prevailing wisdom in most organisations is that hiring individuals with extensive experience is the surefire path to success. After all, who could argue against the value of seasoned leaders who have weathered storms, conquered challenges, and possess a wealth of industry knowledge? However, beneath the surface of this seemingly sound logic lies a paradoxical truth: pursuing diversity in leadership can sometimes trump the allure of experience.

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Navigating the Labyrinth of Cybersecurity: Unravelling the Growing Threats

Many people know about cybersecurity and its effectiveness in keeping the bad guys out and ourselves safe in the virtual world. Still, in today’s interconnected digital realm, where innovation and convenience intertwine seamlessly, cybersecurity threats’ dark shadows loom ever more significantly. Most people do not know what that entails in real terms. As technology continues to advance at an astonishing pace, so too do the tactics of cybercriminals. We are journeying through the perplexing landscape of cybersecurity, shedding light on the growing threats that challenge our digital fortresses.

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The gotchas of M&A Programme Management

In business, mergers and acquisitions (M&A) are everyday events that can lead to vast organisational changes. These transactions might seem straightforward, but the reality is often more intricate. The success of an M&A doesn’t just rest on the financial deal but also on the seamless integration of two distinct entities. This is where project management becomes pivotal. This blog will guide you through the intricate aspects of managing M&A projects efficiently.

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Managing Product Teams and Stakeholders with Technology

Successfully delivering products requires more than excellent engineering; it also takes the right processes, communication flows, and tools to manage cross-functional teams and align stakeholders. Technology is crucial to effectively managing product teams and stakeholders in today’s digital age. Project management software allows teams to collaborate seamlessly, track progress, and prioritise tasks. Video conferencing and instant messaging enable real-time discussions and decision-making, even for remote teams.

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TCO and how to make it better.

Understanding the actual costs of IT across an organisation is crucial for CIOs to make strategic decisions, optimise spend, and demonstrate the value of technology investments. However, the complexity of today’s hybrid IT environments makes handling total costs challenging. To gain visibility into IT costs, CIOs should ask critical questions such as the breakdown of costs between on-premises infrastructure and cloud services, software licensing and maintenance, and any hidden costs not accounted for, such as security breaches or downtime.

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Navigating and Aligning IT Spend with Business Requirements

Aligning IT spending with business requires IT leaders to maximise the business value of every penny invested in IT. This can be achieved by carefully analysing and prioritising IT projects based on their potential impact on the overall business benefits, goals, and objectives.

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The Future Digital Workplace: Trends and Considerations

The workplace as we know it is undergoing a technology-driven metamorphosis. Remote and hybrid work models are becoming mainstream, while artificial intelligence (AI), analytics, and automation radically enhance how work gets done. According to Gartner’s thought-provoking report, “Strategic Roadmap: What Is the Digital Workplace of 2027 and How Do I Get There?”, human and artificial intelligence convergence will define the future workplace.

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Commercialising Internal IT

Taking software, systems, and capabilities built for internal use and selling them externally to clients requires significant effort across people, processes, and technology. Below, we dive deep into critical considerations and best practices to enable successful commercialisation.

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ITIL4 and Digital Transformation, delivering benefits and minimising risk.

Technology is evolving faster than ever before, and organisations must constantly adapt and transform their IT systems and processes to remain competitive. However, many transformation initiatives fail to deliver lasting value and are not sustainable over the long term. This is often due to a lack of comprehensive planning and understanding of the organisation’s specific needs and goals. Additionally, resistance to change within the organisation can hinder successful transformation. To ensure sustainability, organisations must prioritise ongoing training and development of their IT staff, as well as regularly reassess and adjust their strategies to align with evolving technologies and market demands. By doing so, they can stay ahead of the curve and maintain a competitive edge in today’s rapidly changing digital landscape.

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The Technologies Powering Digital Transformation

Digital transformation has become imperative across industries as emerging technologies disrupt traditional business models and enable new competitive capabilities. While digital transformation encompasses changes in culture, operations, and customer engagement, several key technologies drive the possibilities. Artificial intelligence, the Internet of Things, blockchain, quantum, and more allow organisations to achieve unprecedented efficiency, insights, and innovation. However, the technical complexities involved mean most cannot harness these technologies alone.

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Digital Transformation and the role of Service Providers

The goal that sits on your desktop is to transform your business with the help of service providers and suppliers, not their hindrances. Digital transformation has become an imperative for organisations seeking to remain competitive in fast-moving markets. Leveraging emerging technologies like artificial intelligence, automation, cloud platforms, and data analytics promises enhanced efficiency, deeper customer insights, and new growth opportunities. However, realising the benefits of digital transformation requires more than just implementing new tools. It demands a careful focus on people, from senior leaders to frontline employees to customers and partners.

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The Promise and Pitfalls of Digital Transformation

Seeing the wood for the trees with Digital Transformation has become an art form dependent on excellent stakeholder information. Many businesses are launching ambitious digital initiatives to increase productivity and gain a competitive advantage because of rapidly evolving technologies like cloud computing, artificial intelligence, and process automation. However, the results of these efforts are mixed, and digital transformation only sometimes leads to the expected increased productivity.

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Risk-averse Organisational Culture

The digital revolution has heralded a new age of possibilities, dramatically altering how organisations function and succeed. Digital income creation, business model innovation, and data-driven decision-making have become critical for flourishing firms in this fast-paced and ever-changing market.

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End User Enablement

The digital revolution has heralded a new age of possibilities, dramatically altering how organisations function and succeed. Digital income creation, business model innovation, and data-driven decision-making have become critical for flourishing firms in this fast-paced and ever-changing market. Businesses may now tap into a worldwide marketplace, contacting clients across borders and extending their customer base, thanks to the advancement of digital technology.

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Is Ai the new Excel Macro plague of the 90’s

The 1990s saw an innovative and liberating tool take hold in banks and financial institutions worldwide: Excel macros. These compact programmes, embedded within Excel spreadsheets, promised automation and efficiency. Yet, as time would tell, they also posed significant security risks. As we move into the era of artificial intelligence, it’s

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Crypto currencies, Blockchain, and AI: What Could Go Wrong?

The speed and breadth of the digital revolution are encapsulated by transformative technologies such as blockchain and artificial intelligence (AI), including machine learning (ML). These groundbreaking developments have caught the world’s attention individually, but the intersection of these technologies, particularly in relation to cryptocurrencies like Bitcoin and Ethereum, creates even

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Navigating the Corporate Landscape: A Guide to Thriving in Uncertainty

In the current business climate, organisations are grappling with a multitude of challenges. Escalating costs, supply chain disruptions, labour shortages, and an energy crisis are just a few of the key global macro factors that businesses face. In light of these challenges, it’s clear that businesses must reassess their Corporate

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Connected the Disconnected

Connecting the Disconnect.

The role of the Chief Information Officer (CIO) has never been more critical. Yet, the yardstick for a CIO’s success has evolved. It’s no longer about the sheer quantity of technology deployments, but the tangible business benefits these deployments bring. This strategic shift demands a focus on employee engagement, a

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Mapping a path for Technology Leadership in the Modern Business Landscape

In today’s rapidly transforming digital age, it’s become apparent that a technology leader’s role goes far beyond managing IT systems or developing software. Their role is evolving into one that strategically harnesses technology to drive innovation, growth, and competitive advantage. Foremost, successful tech leaders nurture a compelling vision for technological

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Why have one framework when you can have three.

In the world of IT service management, two names consistently rise to the top: ITIL 4 and ServiceNow. ITIL 4, the most recent iteration of the IT Infrastructure Library, offers a flexible, adaptable framework of best practices for managing IT services. ServiceNow, a major player in the IT service management

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Navigating the creation of a team culture.

Navigating change in life and organisations is akin to a managing a game of football – it’s ever-present and constantly evolving. The best strategy, I have personally found is to adopt a “people first” approach. Understanding the emotions of the team is a key part of this approach. Change can

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The Evolution of Digital Revenue Generation: A Customer-Centric Approach.

The digital landscape is perpetually evolving, and with it, the strategies for revenue generation have shifted dramatically. No longer is it sufficient to solely focus on pushing products and services to the masses. Instead, the modern approach to digital revenue generation has adopted a customer-centric outlook, prioritising understanding and predicting

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Blending Product and Business Change Management.

The best product managers require a certain set of capabilities that navigate a variety of issues to create value.The attributes of an exceptional product manager are many and varied but with that now comes the added complexity and special emphasis on the integral role of change management.So what skills should

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A Framework for Excellence in Lifecycle Management

The Advantages of ISO/IEC/IEEE 15288: We’re no strangers to the challenges of lifecycle management. In our ever-evolving digital age, managing systems and software through their lifecycle is a task that demands precision, clarity, and adaptability. From conceptualisation to disposal, every step needs careful oversight to ensure optimal performance and longevity.

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Enabling Content Management to Drive Business Outcomes

“Organisations must prioritise both end user enablement and content management”, as these two factors significantly contribute to overall business success. This is a sweeping statement but in most organisations often overlooked beyond perhaps building out an intranet presence. Seamless integration of end user enablement and content management systems can empower

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Technology adoption in the workplace

Introduction Technology adoption in the workplace is becoming increasingly important as organisations seek to stay competitive in today’s fast-paced business environment. The widespread use of technology has transformed the way we work, communicate, and collaborate with each other. The benefits of technology adoption, common challenges in implementing technology, strategies for

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Bridging the Business-Technology divide

The technology landscape is in a constant state of flux, and businesses of all sizes must adapt to stay competitive. Medium-sized businesses, in particular, often find themselves caught between the rapidly advancing digital world and the demands of running day-to-day operations. The Big 4 consulting companies – Deloitte, PwC, EY,

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Data Driven Digital Transformation

In today’s digital age, data has become an asset for organisations looking to stay ahead of the competition and achieve their business objectives. To harness the power of data, organisations must undergo a comprehensive digital transformation effort that leverages data to drive outcomes. Here is a roadmap to that Evangelize utilises to guide organisations in their data-driven digital transformation journey.

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Project Management 2021

Organisations need to redefine how they run their PMO’s because those organisations that have such established processes in place are 24% more likely to provide end users/clients with a service that is ‘expected or better than expected’.

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Business Model Innovation

Business Models can energise existing products and services with new cost, go to market and business approaches to exploit investment that may have already been made in past budgetary cycles. How this is done varies considerably depending on the organisation, product, service and people involved but there are upwards of 70-80 common models that can be utilised in order to lay siege to that illusive value that often gets hidden deep inside a tried and trusted product or service.

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The Rise of the Machines

Robotic process automation is a form of business process automation technology based on metaphorical software robots or on artificial intelligence /digital workers. It is sometimes referred to as software robotics.

It does things better than us, faster than us, more intuitively than us, so what is not to like?

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The Time To Change Is Now

Covid 19 has been a nightmare for many companies, if not all companies in one form or another. Obviously, a few have prospered but many have not performed at all and have struggled in the current financial climate.
When has there ever been a better time to change how your company operates and culturally behaves than now? Every single person on the planet probably expects next year to be different from this one, not just because of the creation of a Covid vaccine, but because you would have to be very limited in your outlook to not think that next year will be different, and just from how reduced most people’s expectations for next year are going to be.

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Extending the Life Cycle Part 1

In any organisation you have technology, and in with any technology you have an end user.

The end user may be an employee, or they may be a client or customer.

When aiming for world class product and service delivery it is arguably best to assume that all end users are customers.

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Commercialising Products and Services

Technology is everywhere in our lives both professionally and privately.

We all know we need it in varying forms. We also know that it provides professional and personal advantages if used correctly.

Email is a prime form of how many people now organise their lives with calendars and appointments providing a structural backbone of day to day existence both at work and privately.

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The Hybrid Workplace

Flexibility, time management, travel costs, and when you finish for the day you are home immediately, unless of course you work at the bottom of the garden in a home office/cabin set-up. The problem with working from home is of course no one else works from your home.

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